Legal
Privacy Policy
This Privacy Policy explains how Prime Tech (“we”, “us”, “our”) collects, uses, and protects information when you visit prime-tech.site, contact us, or use our digital development services.
1. Who we are
Prime Tech is a Lebanon-based digital development company. We build websites, ecommerce, POS systems, SEO, AI solutions, and related business software for clients in Lebanon and worldwide (remote / service-area delivery).
- Website: https://prime-tech.site
- Email: info@prime-tech.site
- WhatsApp: +961 81 776 095
2. Information we collect
Information you provide
When you contact us (form, email, WhatsApp, or phone), we may receive:
- Name, business name, and role
- Email address and phone number
- Project details, files, and messages you send
- Billing or contract details needed to deliver a project
Information collected automatically
When you browse our website, standard technical data may be processed, such as:
- IP address, browser type, device type, and approximate location
- Pages visited, referrer, and timestamps
- Cookies or similar technologies described in our Cookie Policy
We do not knowingly collect sensitive personal data unless you choose to send it to us.
3. How we use information
We use personal information to:
- Respond to inquiries and provide quotes
- Deliver, support, and improve contracted services
- Operate, secure, and improve the website
- Send project-related updates you request
- Comply with legal or accounting obligations
We do not sell your personal information.
4. Sharing
We may share information only with:
- Service providers that help us operate (hosting, email, messaging tools)
- Professional advisors when required (legal, accounting)
- Authorities when required by law
Client project data is handled under the relevant project agreement and shared with subcontractors only when needed to deliver the work, under confidentiality.
5. Retention
We keep contact and project records only as long as needed for the purpose collected — typically for active projects, support, legal/accounting requirements, or until you ask us to delete what we can lawfully remove.
6. Security
We use reasonable technical and organizational measures to protect information (HTTPS, access controls, and careful handling of client credentials). No method of transmission or storage is 100% secure.
7. Your choices
Depending on applicable law, you may ask us to:
- Access, correct, or update your information
- Delete information we no longer need to keep
- Object to certain processing, where applicable
Contact info@prime-tech.site with the subject “Privacy request”. We may need to verify your identity before responding.
8. Children
Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16.
9. International transfers
We operate from Lebanon and may work with tools or clients in other countries. Where information is processed outside your country, we take steps appropriate to the context of the engagement.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you acknowledge the updated policy.
11. Contact
Questions about privacy: info@prime-tech.site · WhatsApp +961 81 776 095